investing · The book

The Psychology of the Meme Stock “Revolution”

A year ago, the concentrated financial power and frustration of millions of novice stock traders rocked Wall Street, alarmed Washington and turned journalists into armchair sociologists. The stranger-than-fiction story sent both publishers and Hollywood studios scrambling to tell it. I’m one of the lucky people who got paid to delve into GameStop mania in the form of a book and I was surprised by much of what I learned.

“The Revolution That Wasn’t” might sound like a “nothing to see here folks” type take, but that couldn’t be further from the truth. Sure the efforts of millions of mostly young speculators to stick it to the man and make a fortune in the process didn’t live up to the breathless headlines of late January 2021. They actually delivered Wall Street and already rich corporate insiders a massive payday. Yet they also showed the awesome power that apps we carry on our smartphones can have over markets.

 I get asked frequently whether another stock will rise from obscurity to become a national obsession again. Probably not quite the way that GameStop did: The crowd’s energy has surged again and again into fruitless attempts to recreate last January’s magic that require “diamond hands” – holding onto crumbling meme stocks no matter what to effect the “mother of all short squeezes,” but professional investors are no longer asleep at the wheel. The more interesting question is why GameStop mania happened in the first place.  I often think of this quote to put things into context:

“We find that whole communities suddenly fix their minds upon one object, and go mad in its pursuit; that millions of people become simultaneously impressed with one delusion, and run after it, till their attention is caught by some new folly more captivating than the first.”

Charles Mackay wrote that passage decades before anybody could describe themselves as a psychologist. He was a journalist, like me, and his classic, “Extraordinary Popular Delusions and the Madness of Crowds,” was published in the midst of Britain’s 1840s Railway Mania. His description of that and other episodes like the South Sea and Mississippi bubbles and Tulip-mania in the preceding centuries are rich with insight into human nature. We have been through numerous manias since then as well – most recently dot-coms and housing. History doesn’t repeat, but it certainly rhymes.

As a long-time investing columnist for The Wall Street Journal and a student of financial history, I still was surprised at some of the new twists to this age-old pattern in the GameStop story. The human psyche hasn’t changed, but Wall Street and Silicon Valley’s understanding of it certainly has. Nobody working at stock brokerages like Robinhood or social media firms like Twitter, TikTok, or Reddit predicted that an informal army of amateurs would blow multi-billion dollar holes in major investment firms for fun and profit. They surely understood, though, that they were pushing psychological buttons that could enrich them at the public’s expense.

Take reinforcement. Since behaviorist B.F. Skinner’s experiments on the variable reward ratio in the 1950s, games of chance such as slot machines and their digital equivalents have been designed to provide stimuli that, for far too many people, lead to addiction. While the stock market isn’t really “a casino,” as some critics contend, the newest generation of smartphone based trading apps borrow heavily from the gambling world to create engagement. Robinhood, which has captured about half of all new brokerage accounts opened in the past five years, has been sued for using animated confetti and giving away free shares of widely ranging value–a lottery-like prize– for opening accounts and referring new customers.

Today it is nearly free and effortless to be an investor by buying and holding diversified index funds and it is becoming common knowledge that even the pros can’t beat those plain vanilla products 80 percent of the time. But index funds are far less profitable for the industry. Instead of having them “set it and forget it,” checking their portfolios occasionally, online brokers have convinced some customers to trade thousands of times a year. Robinhood’s active users check their accounts several times a day.

“You were born an investor,” claim its ads targeted at young people. Their costly level of hyperactivity is in part due to the “illusion of control” described by Ellen Langer’s experiments in which people put an irrational value on personal agency. That is why lottery sales are far higher when people can pick their own numbers despite identical odds. 

Meanwhile, the Dunning-Kruger Effect–the behavioral bias that makes novices overconfident in their abilities–was put on steroids by the pandemic. The wave of new account openings coincided with both the arrival of pandemic stimulus checks and the quickest rebound ever from a bear market in 2020. In a trend never seen before, 96 percent of stocks would rise in the ensuing year, making investing look easy. Dave “Day Trader” Portnoy, himself a newbie who boasted that he was better than 91 year-old legend Warren Buffett, would livestream himself picking tiles out of a Scrabble bag to choose stocks to his huge social media audience. Success, as they say, is the worst teacher.

And when they opened the app, Robinhood and its many imitators showed them the day’s most active stocks for a reason–to stoke the fear of missing out. Studies have tied acting on FOMO to feelings of regret. When the newest speculators buy too late or sell too early to make a score, they are encouraged to keep trying, as exploited by gambling establishments through the near miss effect (like when a slot machine displays two of three cherries or the ball in roulette falls one slot away from giving you that big payoff).

Of course so many people with so little money turning themselves into a major force in the market wouldn’t have been possible a generation ago. Trading stocks has become progressively cheaper. Robinhood was the first successful broker to charge nothing for a trade, though.

Trading isn’t really free–huge market makers gladly pay brokers to fill their customers’ orders–but the fact that small investors who have never paid a commission in their lives perceive it as costing nothing has triggered the “zero-price effect” described by behavioral finance experts. Demand normally rises when prices fall. The formula goes haywire, though, once prices hit nothing for something that also entertains us. Trading stocks for “free” has been made so much like a game that retail activity has exploded. 

This shift to zero at every major broker happened just in time for the pandemic, which supercharged locked-down and bored young people’s speculative tendencies. And because they got “house money” via stimulus checks, investors’ sometimes crippling fear of financial loss as described by Prospect Theory was short-circuited at a critical time. Millions opened accounts, many of whom had already dabbled in recently-legalized sports betting, and they found they liked stocks even more. The sharp market rebound from the initial pandemic plunge created unprecedented volatility and excitement. And brokerages’ irresponsibility in allowing newbies to trade complex stock options, with their asymmetric payoffs and finite time horizon, made investing resemble sports betting.

But what to buy? Young Americans’ love of social media meant that it was “finfluencers” like Portnoy rather than Mom and Dad’s broker at Morgan Stanley who provided ideas. The most influential voices were the most confident and often the wildest. And it was those stocks that did best for a while, reinforcing the wisdom of following the crowd. The top 100 stocks highlighted by Robinhood on its app rose by 102 percent in 2020 according to an index created by newsletter writer Noah Weidner–some six times as much as the benchmark S&P 500. Baskets of companies with no profits or those heavily shorted by skeptics also had a great year.

And, because Millennials and Gen Z share private information online so readily, those bragging about big scores on those stocks often backed it up with screenshots of their brokerage accounts. This triggered a phenomenon called social proof in which apparently successful people, even if they were just lucky, gained undue influence.

Virality was instrumental in the runaway popularity of small, money-losing companies. On Reddit’s r/wallstreetbets in particular, which would become the epicenter of the GameStop squeeze, reckless wagers in crowd favorites were the most likely to become “upvoted” and hence visible to somebody logging on. The wave of buying would become self-reinforcing and the support of certain stocks has become tribal and almost cult-like for some who dub themselves “apes” and who subscribe to conspiracy theories involving nefarious hedge funds and even journalists like me.

As of this writing, the thrill of overnight fortunes made and lost last year hasn’t faded for many trading novices. With the exception of those who are turning meme stocks into an obsession, though, the spell will break eventually. As Mackay sagely wrote 180 years ago: 

“Men, it has been well said, think in herds; it will be seen that they go mad in herds, while they only recover their senses slowly, one by one.”

(This post originally appeared on LinkedIn)

Columns · investing · The book

Wall Street Journal book excerpt

(L-R) Bill Gross, Ken Griffin, Jason Mudrick, Vlad Tenev and Baiju Bhatt SIUNG TJIA/WSJ

Today’s Wall Street Journal has a 1,500 word excerpt of one of the chapters in my book. The article’s title is “Who Really Got Rich from the GameStop Revolution?” One helpful reader has already written to complain that they had to read too far into the article to find out. When I answer a WSJ subscriber (and I always do, unless they’re menacing or insulting), I try to be courteous. Still, the huge photo of five billionaires behind the article’s title was a pretty good hint, I think.

Anyway, the excerpt is an interesting part of the story but one of the less-surprising things you’ll learn if you read the book. Far more interesting to me was how trading and social media apps are so effective at getting people to act recklessly. The human psyche changes very slowly, but companies’ understanding of how to push our psychological buttons has evolved as quickly as the technology they can bring to bear. I’ve been working in or writing about financial markets for 29 years and I learned a lot while doing my research. You don’t have to be especially interested in finance for this to change the way you see things.

The book’s U.S. release is Tuesday, February 1st, available for pre-order now!

investing · The book

Podcast Mania!!!!

Not me

I’ve been invited on A LOT of podcasts recently-like losing my voice a lot. I’m profoundly grateful to all the hosts helping me to get the message out about the book on small investors and GameStop mania. The great thing is that they’re all different because the audiences and hosts differ. Here’s a wrap – so far.

New Books Network interviewer Daniel Peris, who is a fund manager, dissected the whole crazy story without getting too technical. His questions were sharp and it looks like he has some great episodes on politics and history. He’s a Russian politics buff and we had a great chat about that after the podcast ended.

Personal finance specialist Rick Ferri had me on the Bogleheads on Investing podcast. The Bogleheads are acolytes of the late Jack Bogle, a pioneer of passive investing and the founder of Vanguard. Bogle has literally saved Americans, and cost Wall Street, tens of billions of dollars. If you want a methodical explanation of what happened and who’s who in this story then this is your best listen.

The multitalented James Altucher, who used to be both a day trader and hedge fund manager, has a great podcast that I’ve listened to for years on and off. It was a thrill to be a guest. His questions were rapid fire and they kept me on my feet. If you’re not into hearing me drone on too long then this is the one you want.

Veteran financial journalist Roben Farzad had me on Full-Disclosure Radio, which also runs on some NPR stations. He understands this stuff inside and out and it was a very relaxing talk for me – so relaxing that I made a Freudian slip and called GameStop “Blockbuster.” Oops. As an extra bonus, he also interviewed The Mulligan Brothers, the filmmakers behind the upcoming documentary “Apes Together Strong.”

investing · journalism

On CNBC for GameStop Mania Anniversary

I spoke about the book (out in a week!!!!) with CNBC this morning. I’m no natural on TV and always a bit nervous about condensing the insights of a whole column, much less a 320 page book, into a series of soundbites. But I think Andrew Ross Sorkin’s questions were sharp and my answers were acceptably concise. Check it out:

investing · The book

With the Mulligans on Full-D Radio

Full D Radio

I had the pleasure of being interviewed about the upcoming book by veteran financial journalist Roben Farzad on Full Disclosure Radio, which airs on NPR stations and is available as a podcast. This was a double treat because Roben is so well-prepared and also because he also interviewed two young men, Quinn and Finley Mulligan, for the same segment.

I spoke with a lot of smart people for the book, ranging from experts on options trading to social psychology to short selling to problem gambling to marketing to behavioral finance to Silicon Valley’s culture, but people like Quinn and Finley are really the subject of the book and their insight was tremendously valuable. They are among the “apes” who bought and continue to buy GameStop, AMC and other meme stocks either as a way of making money, sending a message, or both. While I don’t personally recommend doing that, their explanation in the podcast of why they and others continue to is smart and worth a listen. And they aren’t just any apes – the twin brothers are in the process of making a documentary about it, Apes Together Strong.

The rise of the apes and the rush of young investors into stock and crypto trading is the biggest personal finance story, if not financial story period, of the past few years. I knew I had to write about it as soon as one of my sons pointed me to what was happening on r/wallstreetbets a year ago. The episode blew multi-billion dollar holes in some of the slickest hedge funds on Wall Street. But it also poured billions more into the coffers of other Wall Street establishments who claim to be “democratizing finance” and continues to do so.

I hope you’ll check out the podcast, the upcoming documentary and, of course, my book.

Columns · investing · The book

Does Your Index Fund Have “Diamond Hands?”

Yes, these are Roaring Kitty’s hands

Anybody who has read my first book knows that I take a mostly dim view of active management. Still, this week I wrote about an episode central to my upcoming book that proves an exception: how active managers handled meme stocks.

When the market values of GameStop, and AMC went up several hundred or thousand percent based on no change in their fundamental value, active fund managers did the obvious thing – they dumped them and moved on. But index funds, which tend to beat those active managers in the long run, held tight with “diamond hands” because they have to. In some cases they bought more at inflated valuations as their assets grew or as those companies issued shares to their now almost entirely retail base of owners. The only passive investor I’m aware of that was able to take the money and run was Dimensional Fund Advisors (I interviewed their deputy head of portfolio management, Mary Phillips, for the column). Even today, with their share prices (in my opinion) still grossly elevated, the main owners of the meme stocks are the self-described “apes,” many of whom believe there is still a short squeeze looming because of phantom shares.

Active fund managers shouldn’t look a gift primate in the mouth. The last year that funds benchmarked to the Morningstar Large Blend category outperformed that benchmark was in 2013 and before that it was 2009, according to a study by Hartford Funds. Index funds have strung together several consecutive winning years over their active counterparts during extended bull markets in the past, too—for example between 1994 and 1999.

This is one of those cases when owning an index fund can be frustrating. As of today, the top two holdings in the Russell 2000 Value Index – let me repeat, “value” – are AMC and Avis Budget Group, another company that recently got the meme treatment for discussing the addition of electric vehicles to its fleet. Whatever.

Columns · investing

Aching Backs = Big Bucks

Sometimes a fairly small company that I know will otherwise fall through the cracks catches my eye. The latest one is “The Joint,” a fast-growing chain of storefront chiropractic clinics. I learned a lot in the process of reporting it, most of it about the business of franchising rather than the iffy science of back “adjustments.”

The chain had been on a rocket ship ride with its stock up by 3,000% since the current CEO took over in April 2016. Then it took a tumble on a short-seller’s report. I don’t think that the report blew the lid off of a flaky company, as some reports do. But it correctly pointed out that the stock was pricing in some unrealistic growth.

Probably the most analogous company, and one most readers will know, is Massage Envy. Its founder was CEO of The Joint for a while and he sold Massage Envy in 2008 when it was still in its growth phase. It has been stalled for the past decade or so.

Will this do better? Back pain is a big problem, but The Joint has lots of imitators like SnapCrack and Chiro Now with similar no-insurance, subscription-based formulas. It has around 1% of the overall U.S. market and is the biggest storefront player so there is plenty of room to grow. Unfortunately, its revenue opportunity isn’t as big as it seems because clinics charge a lot more and offer more services. The Joint’s market value of $1.2 billion already assumes it will snatch a large share of a pretty big pie at more than 100 times projected earnings for 2023 when its management thinks it will reach 1,000 stores.

Some stores’ impressive profits represent in part an owner-operator’s sweat equity. For both the occasionally underemployed practitioners and their patients, a storefront’s simplicity has been appealing compared with high-pressure clinics. If one views the chain as being at the very early stages of disrupting its sector and assumes that its head start will make it the McDonald’s of back pain then its valuation could be a bargain. But if it is more like another Massage Envy then the stock’s price and its future cash flows are seriously misaligned.

“Aching Backs Equal Big Bucks, but an Adjustment Looms” WSJ, October 16, 2021

investing

Meme Stock Bosses Continue an Old Tradition

Meme stocks like AMC and GameStop might be new, but their executives are continuing a very old Wall Street tradition: Making hay while the sun shines. You’ve probably read that insiders have sold tens of millions of shares, or “gifted” them to family members in cases when they weren’t allowed to sell, but they also have raised billions of dollars from enthusiastic retail investors.

I wrote about this for today’s Wall Street Journal. The whole #Apestogetherstrong and “diamond hands” schtick is new, but executives have long taken advantage of temporarily overvalued equity to buy competitors. Cisco’s value grew 2,000 fold during the dot-com boom and AOL bought the world’s largest media company with it in 2000. Back in the 1960s, “conglomerateurs” used their companies high growth and lofty P/E ratios to buy more growth with dozens of acquisitions of unrelated companies.

An article in The Saturday Evening Post in 1968, at the height of the boom, was titled: “It Is Theoretically Possible for the Entire United States to Become One Vast Conglomerate Presided Over by Mr. James L. Ling.”

The whole thing fell apart between 1968 and 1970 or so. This will too, but the value of the money raised and whatever it buys, or whatever debts it pays off, is real. Selling shares or using them to buy something can make a corporation more valuable. The math only works at the expense of late-arriving true-believers, though, whose contribution is diluted over the existing shareholder base.

investing

“Unwoke” Investing

The hottest thing in investing these days is using ESG criteria (environmental, social, and governance). Count me a skeptic. Yes, I have seen studies showing that, for some specific period, such funds have outperformed the market. They usually are funds that have avoided fossil fuels during a particularly bad stretch for energy companies or are loaded up with tech stocks during a really good period.

Should you be forced to invest in a company that conflicts with your ethics? No, I guess not, but then investing in a fund isn’t the same as giving a company money. On the other hand, if you really want to put your money where your mouth (and wallet) is, why not make as much money as possible and then give it to a cause of your choice?

Let’s say that ethically and religiously focused funds, which reduce the number of possible companies in which you can invest, will do just as well over time as a fund that owns the whole stock market. The fees they charge you for doing that will still eat into your return, which is why ESG is a brilliant marketing concept but not such a smart way to invest.

But you know what really isn’t smart? I read today in the Wall Street Journal that Trump allies are now getting into the fund management business to promote “Unwoke” funds.Pictured up top is Kevin Hassett, the co-author of Dow 36,000. Just a reminder that this book came out almost 22 years ago and the Dow hasn’t hit that milestone yet, so caveat emptor. Below is the description of the criteria behind their “Society Defended ETF.”

With respect to the 2nd Amendment Score, the base score will increase for monetary donations that support the right to bear arms or decrease for monetary donations that support gun control laws based on the dollar amount. The degree to which companies provide direct or indirect support to organizations which support gun free zones, support of gun control legislation, oppose stand-your-ground-laws, oppose concealed carry, support banning of firearms or refusal to do business with the firearms industry, and related advocacy groups or legislation will lower their 2nd Amendment Score.

Let’s just leave the gun control debate out of this and look at dollars and cents. If the companies, which I guess you could call anti-ESG, also do just as well as the market then you are paying unnecessary expenses to own the libs. At 0.75%, this fund charges you 0.7 percentage points more than a very low cost index fund. If the market goes up by 8% a year for the next 40 years then a $10,000 investment today would be worth nearly $50,000 less than in a plain vanilla fund. So if you love guns, or whales, or hate coal, or whatever, my recommendation is to just make the best investment possible and then get a nice tax-deduction at the end for contributing part of your windfall.

Columns · investing

All That Glitters Isn’t Goldman

If you were to hold a contest to design the most-enticing name for a company right now you couldn’t do much better than “RocketFuel Blockchain.” And if you were to pick a bank to associate with it now or really any other time than Goldman Sachs would top your list. But read the fine print before you buy shares in a company by that name written up by Goldman … a lot of people seem not to have bothered.

“Following the release on April 1 of a news release titled “Goldman Small Cap Research Publishes New Research Report on RocketFuel Blockchain, Inc.,” the penny stock surged by as much as 335% in four days. Several lines down is a notice that the research firm, which accepts payment for reports, “is not in any way affiliated with Goldman Sachs & Co.”

And the report’s subject, formerly known as B4MC Gold Mines Inc., and before that as Heavenly Hot Dogs Inc., doesn’t appear to have any revenue and maybe not even a product, based on litigation about a patent that expired. The report was written by an analyst who, while he appears not to have lit the world on fire at more-established firms, has an auspicious name: Rob Goldman.”